Refund policy
Privacy Policy
At KIZU, we value your privacy and are committed to protecting your personal information.
When you make a purchase, we collect essential data such as your name, shipping address, and contact details. This information is used solely to process your order and communicate with you about your purchase. We never sell or share your information with third parties.
Our store is hosted on Shopify Inc. They provide the online platform that allows us to sell our products to you securely. Your data is stored through Shopify’s data storage and security systems.
By using our site and placing an order, you consent to our privacy policy.
If you have any questions, please contact us at hone.jpg@gmail.com.
Return & Refund Policy
Due to the handmade and personal nature of our jewelry, all sales are final.
We do not accept returns, refunds, or exchanges after a purchase has been made. Please ensure that you read all product descriptions carefully before ordering.
In the rare case your item arrives damaged, please contact us at hone.jpg@gmail.com within 48 hours of delivery with photographs, and we will do our best to resolve the issue.